Soalan FAQ (Semua Unit) – UPSI | Institut Pengajian Siswazah

Bil.	Main soalan /Kata Kunci	Sub soalan	Soalan & Jawapan
	Course Information	Tuition Fees	Where can I refer to the total amount of the tuition fees? Students can check at Unistudent l → Finance or students can browse the IPS website at the "Tuition Fees" section Please click the student UniSIS link for further action https://unistudent.upsi.edu.my/login link payment method : Was this answer helpful? *(YES\| NO) – YES: Thank you for your feedback* – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Course Registration	Is course registration made without paying a fee? Can't. Students need to clear the payment first. Was this answer helpful? *(YES\| NO) – YES: Thank you for your feedback* – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button
		Audit Course	“Audited course” means course taken as a requirement of study but the course credit is not considered in the calculation of the CGPA. An auditing student must attend all lectures/tutorials/practical and complete all assignments, but is not required to sit for the final examination (if any). If a student does not fulfil the requirements of the audited course, the student’s name shall not be listed. This course is only for Doctorate and Master’s by Reasearch.
		Research Methodology	Research Methodology is a compulsory course for Ph.D and Master’s by Research. .
		GRU60104	a) Compulsory for Master’s by Research and Coursework (B) and Master’s by Coursework (C) students as stated in Program Structure. b) For Master’s by Research (A) and Ph.D students must select any one of the research methodologies offered by faculty.
		Late course registration	Application to add a course is only until the second (2) week of the lecture. The penalty will be charged starting the 3rd week onwards. For Late Registration, the penalty will be charged as below: Late Semester Registration : RM10.00/day Late Add/Drop Course : RM30.00/course Late Add/Drop Course : RM10.00/day Please fill in the form below: https://postgrad.upsi.edu.my/qrcode/2_1.pdf The application must sign by the course lecturer and send to IGS for further action. IGS will inform the decision of your appeal via the email registered at the student's UniSIS Was this answer helpful? *(YES\| NO) – YES: Thank you for your feedback* – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button
		Add Course Registration	Where can I add course? You can add course registration via Unistudent Please click https://unistudent.upsi.edu.my/login E-MySIS 🡪 Course Registration 🡪Select semester🡪selected course in programme structure 🡪add Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button
		Programme Structure	Where can I get my programme structure? You can get your programme structure via Unistudent Please click https://unistudent.upsi.edu.my/login E-MySIS 🡪Programme Structure Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button
		Fines	You can check fines at UniSIS Student Please click UniSIS Student 🡪finance 🡪 financial information Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button
		Fines	How do I pay the fines? Payment of the fine can be done at the IPS Administrative Unit Office or through an online payment as below: a) JomPay Biller Code: 31112 Ref-1: Student ID Ref-2: IC or Passport No. b) E-payment UPSI🡪https://epayment.upsi.edu.my🡪 select tuition fee/fine 🡪 key in matric number 🡪submit 🡪 other payment 🡪 select IPS 🡪insert amount fine 🡪 and checkout Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button
			– NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Credit Exemption	Can I apply for a credit exemption for the Research Methods (audit) course? No Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Class Schedule	Where can I check the class schedule? Students can check on the IPS website in the Information Gateway section OR at the student's UniSIS. https://ips.upsi.edu.my/home/informasi/academiccalendar/?lang=ms or https://unistudent.upsi.edu.my/login E-MySIS 🡪 timetable 🡪 Select semester Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Credit Hour within semester	How much is my credit hour within a semester? Full-time student is a minimum of 12 credit hours and a maximum of 16 credit hours. Students are allowed to register for more than 16 credit hours with the approval of the Dean of the faculty Part-time student is a maximum of 12 credit hours. Students are allowed to register for more than 12 credit hours with the approval of the Dean of the faculty. Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
			How to register for extra credit hours? Students need to apply online at UniSIS student https://unistudent.upsi.edu.my/login E-MySIS 🡪 Course Registration 🡪 Select semester 🡪 selected course in programme structure 🡪 add max credit The faculty will process the application and feedback related to the status of the application in the student's UniSiS Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
	Status of Study	Deferment of Study	What do I need to do for a deferment of study? Applications for postponement of studies can be made through the UNiSiS student portal. The faculty will process the application and feedback related to the status of the application in the student's UniSiS. Please click the student UniSIS (student) link for further action https://unistudent.upsi.edu.my/login UniSIS Student 🡪 Academic 🡪 Deferment/Withdrawal Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Refund of Fee	Will I receive a fee refund after my semester deferment has passed? • Postponement after the 7th week of class, fees will not be refunded. • Postponement before the 7th week of class, the fee will be carried over to the next semester. Was this answer helpful? *(YES\| NO)* – *YES*: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Postpone Studies	How many times can I postpone my studies during the study period? Students can postpone their studies for current semester base on rule and regulation. The period of deferment of study shall not be more than two (2) consecutive semesters except for health reasons. Deferment for health reasons is allowed three (3) times during the study Was this answer helpful? *(YES\| NO) – YES: Thank you for your feedback* – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Withdrawal of Study	I want to withdraw from my studies, what steps should be taken? Applications to withdraw from studies can be made through the UNiSiS student portal. IGS will process the application after getting approval from the faculty. https://unistudent.upsi.edu.my/login UniSIS Student 🡪 Academic 🡪 Deferment/withdrawal IGS will inform you of the decision of your appeal via the email registered at the student's portal. Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Appeal To Continue Studies	I want to apply for an appeal to continue my studies? STEP 1: You fill out the form https://postgrad.upsi.edu.my/qrcode/2_6.pdf and need to get the signature of the Supervisor and Faculty for further action. Please attach receipt of processing fees RM25.00 and students also need to attach a draft thesis/dissertation/project paper with the application form (if relevant). Only completed application will be processed and brought to Graduate Studies Committee Meeting. How I know the approval of Appeal To Continue Studies? STEP 2 : The approval can be obtained within three (3) working days after the meeting JPS is conducted. IGS will inform you of the result of your appeal via the registered email at the student's UniSIS. The administrative fees of RM300.00 will be imposed upon approval (if applicable). How to register for the course once approved Appeal To Continue Studies? STEP 3: Students may register in Unisis student after getting the email from IGS. https://unistudent.upsi.edu.my/login Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Appeal For Extension Of Study	I want to appeal for extension of study? You fill out the form https://postgrad.upsi.edu.my/qrcode/2_5.pdf This application form must be sent to IGS no later than three (3) months before the end of the last semester (please refer to IPS Academic Calendar). Students also need to attach a draft thesis/dissertation/project paper with the application form (if relevant). The form should be sent directly to the faculty for further action. Any notification of application status will be notified via email registered at the student's UniSIS. Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Student verification letter	How can I get the student verification letter? https://unistudent.upsi.edu.my/login Students need to access Unistudent portal → Academic → Confirmation Status – student can print. Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Change Status of study	May I change from full time to part time or vice versa? Students need to send a letter regarding the change to Dean of IGS. Any notification of approval status will be notified via registered email at the student's UniSIS.
		Change Of Program	I want to apply for a change of program. You fill out the form https://postgrad.upsi.edu.my/qrcode/2_2.pdf Application to change programs can be made before semester 3 begins. The form should be sent directly to the faculty for further action. Any notification of application status will be notified via email registered at the student's UniSIS Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		Change Of Study Mode	I want to apply for a change of study mode? Applications shall be submitted before semester three (3) of the study. Applications made after this period shall not be considered. You fill out the form https://postgrad.upsi.edu.my/qrcode/2_3.pdf The form should be sent directly to the faculty for further action. Any notification of application status will be notified via email registered at the student's UniSIS Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”
		UNiSiS student	I cannot access UNiSiS/MyGuru Students need to refer to the UPSI ICT Center to obtain a student password to browse the portal and email problems to myguru@ict.edu.my or portal@ict.edu.my Was this answer helpful? (YES\| NO) – YES: Thank you for your feedback – NO: We are sorry FAQ could not answer your question. To chat with a live Gaurus administration, please click in the Chat with “Gaurus Administration button”